Chargeback intelligence for DTC teams

Spot the chargeback before you ship.

ChargeShield scans incoming orders for dispute patterns and explains what looks risky, so Shopify and WooCommerce teams can act before losing the product, payment, and fee.

Early access · Keep control of every fulfillment decision

ChargeShield hero
Order risk80% likely

Review before fulfillment

Billing mismatch · VPN checkout · elevated velocity

What early merchants can expect

Before-shipment alerts

Risk appears while there is still time to act.

Reasons attached

Each flag includes the signals behind the score.

Merchant stays in control

ChargeShield recommends; your team decides.

From checkout to clear decision

A risk desk built for teams without a fraud team.

Stop hunting through disconnected checkout details. ChargeShield turns order signals into a concise, explainable queue before fulfillment begins.

01

Every order gets a risk score

ChargeShield analyzes checkout signals in real time and surfaces the orders most likely to become disputes.

02

See the reasons, not a mystery number

Understand whether billing mismatches, VPN use, order velocity, or unusual behavior pushed an order into review.

03

Decide before fulfillment

Hold, verify, cancel, or fulfill with context before inventory leaves your hands and the dispute clock starts.

One queue, useful context

Focus human review where it matters most.

Sort by risk, inspect the contributing signals, and document the decision without turning every order into a manual review.

Real timeorder scanning
Explainablerisk signals

Pricing

Protection that scales with order volume.

Start with the plan that matches your monthly store volume. No percentage of recovered revenue and no long contract required.

Watchlist

For testing ChargeShield on a smaller Shopify order flow.

$0/month

  • Up to 100 Shopify orders/month
  • Explainable risk scoring
  • Billing, shipping, and velocity signals
  • Merchant-controlled hold, review, or cancel decisions
Start with Watchlist
Best for growing stores

Guard

For growing DTC stores protecting daily fulfillment.

$49/month

  • Up to 2,500 Shopify orders/month
  • Real-time risk review queue
  • Explainable chargeback-risk factors
  • Priority support
Start with Guard

Scale

For higher-volume merchants and multi-store operations.

$149/month

  • Up to 10,000 Shopify orders/month
  • Multiple Shopify stores
  • Team review access
  • Advanced risk reporting
Start with Scale

Order limits reset monthly. Need more than 10,000 orders? Contact us for volume pricing.

Questions before you connect

Clear limits. No impossible promises.

The next risky order is already on its way

Replace refund roulette with an earlier warning.

Connect your store and bring the orders that deserve attention to the top of the queue.

Get early access